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Testimonials
24/7 Emergency Remediation Services. On Site Within 30 Minutes!

Testimonial 1: Water Damage
March 23, 2009

Dear Flood USA,

I wanted to thank you for your amazing service and quick response to our water damage problem we had back in March. After the unfortunate flooding that occurred, your quick response undoubtedly made sure that the damage was contained and didn't spread to any other areas which could have made the problem much worse.

As a result of the flooding, our floors, walls, and furniture were completely saturated with water damage. Your service technicians and crew were quickly mobilized which made all the difference. It was a great pleasure to use your company to help me bring my home back to normal and I felt very compelled to make it known how great your service was. Throughout the entire process, my family and I were treated well and had professional people working to repair my home.

Thank you again!

Josephine Burnett
Los Angeles, CA

 

 

Testimonial 2: Water Damage
May 15, 2008

To whom it may concern:

My toilet broke during night and pumped a lot of water into my house for hours before I noticed what had happened. When my husband had woken up, there was so much water, we didnt know what to do. My bathroom, hallway and living room were half underwater.

I called Flood USA via a referral from a plumber who I had known for years and he gave a very good recommendation to you. I called as soon as I woke up and saw the disaster that was my house and Flood USA came within the time they promised.

After assessing the situation, your specialists assured me that they could take care of it right away and make my home look the way it did before this disaster. They extracted water, ripped out wet and ruined carpets and placed their equipment to dry the areas. It was quite a pleasure dealing with your staff as they were always very nice and helpful.

I had the fans and equipment in my place for a week and your staff always checked on me and the progress of how the cleanup process was going. Throughout the entire process, I was always treated well and when your home is flooded and your furniture ruined, that can be a huge relief. So, thank you so very much for being so great along the way Flood USA!


Barbara Guffy
Burbank, CA


 

Testimonial 3: Fire & Smoke Damage
June 3, 2009

Flood USA Staff:

My wife and I hired you in June to remove and remediate an big mold problem (toxic mold) throughout our condominium.

Before hiring a company, we took a look around at the various companies online and found your site to be most reputable and were initially concerned when looking at different companies at the actual cost vs. the estimate, health issues, responsiveness and quality of work. There are so many companies online so it was difficult to choose but we were so thankful that we chose you to help us with our problem.

Your technicians came on time and were very thorough in their approach of cleaning our unit of mold. We are so thankful to you! From what we heard, many mold remediation companies will tell you that they will get the job done in a time frame and then disappear but you got our job done in a very fair amount of time and the air sampling results made both of us very confident that the job was done and the mold was gone for good.

Sincerely,

Pierre Ramirez
Sherman Oaks, CA

 

Testimonial 4: Mold Remediation


In January, there was a fire at my house. The fire department immediately responded but unfortunately there was some damage. Although the damage could have been a lot worse were it not for the fire department it was still a traumatic situation for me and especially my young children.

From the onset of my call, you remained by my side and for that I will forever be grateful. Your attention to me means everything and your service made a terrible situation bearable. Your staff came and understanding the urgency of the situation took charge to ensure that we would be taken care of immediately.

After a short amount of time, your staff quickly assessed the damage, and cleaned up all the soot and debris that was left over from the fire.

Thank you so much for all of your help! Your service has meant the world to me!

Joelle Thomas
Los Angeles, CA

 

 

 

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